This is not a business with integrity. Any decent management would have allowed a correction minutes after.clicking a button. That is not.cancelling a reservation, its.correcting a misunderstanding, if not a deception. So be careful. After we got to.Waikiki, we checked its location. Its on the last street that could be.considered Waikiki, on a busy road by the canal. Not a bad location but too far.to carry a longboard to the beach and out of the active area yet as noisy or more. We were happier staying at a hostel closer.to the beach, though not as nice perhaps, more beach access and better people. Depends on what you are going for but as a surfer, its a bit too far, besides being mean-spirited/greedy in my experience. YMMV...
The location was great - 2 blocks / 10 minutes walk away from the famous Waikiki Beach, one block away from the Kuhio Blvd with all the shops etc. the closest ABC shop is 5 mintes walk away. You can also easily walk to the Ala Moana Shopping Centre along the canal - that would be a 20 minutes walk. You'll be faster on foot than taking the bus :)
Even though we booked a stay in the hotel, they put us in the annex which two blocks away from the hotel itself. Not so nice if you have to carry the bags over again for another 300m. The ladies at the reception were very nice and helpfull, one of them even went with us all the way down to the annex to show us where it is.
Word of advice if you on a budget - you have afully equiped kitchen so use it. Get the bus to China Town, ( 20 minutes ride ) do your shopping there - the grocery prices are like 30- 50% lower than in Waikiki. And believe me Hawaii is the most expnsive place I have ever visited.
It takes a few hours to get used to the apartament especially if you have expected a regular hotel room but I have to say that I really enjoyed the apartament, especially the balcony at night from which you get a nice partial view over the canal and the hills. I would prefer the annex to the hotel itself anytime!
Bang for the buck it's the best place in Waikiki. Units with a kitchenette come with a refrigerator freezer stove oven toaster coffee maker rice cooker pots pans dishes cups knives cutting board dish soap and sponge free at front desk. Great housekeeping big important tip if you have a rental car Reserve parking. Location location location walking distance down to the main drag cohea and Ala Moana Boulevard action and both directions bus line Starbucks, but for groceries to cook go to a supermarket Waikiki rates in effect. Laundromat facilities free newspaper morning coffee , sometimes juice free check out the website
Great location, good rooms, friendly service.
Economical, friendly helpful staff, good housekeeping, secure but no sense of concern by myself with the neighborhood. 10-15 minute pleasant walk to beach. We hope to be back.
Overall - would I stay again? Definitely! In fact, should I ever visit Waikiki again I will stay in the annex. It is not the Hilton or Sheraton, it is dated but I really enjoyed my stay here.
Now one HUGE ISSUE for light sleepers - the annex and the hoteal are located right at the Ala Wai Blvd. which is a VERY BUSY AND NOISY STREET. The windows are hawaiian style movable glas panel windows which you can close but the will not cut the street noise at all and you will hear the street 24/7. Solution - ear plugs + the air con running on fan setting at night = whitenoise. That did the trick for me and I am a light sleeper.
In fact, you don't get a room but a huge one bedroom apartament with a big balcony, fully equiped kitchen, bath, flatscreen tv etc, air condition, etc. much better than a plain hotel room if you ask me. The rooms are dated, the design is a weird japanese style, but very very clean and really functional. The beds were new and quite comfy. The stove in the kitchen is a museum piece from the 50s but works perfectly and I kinda loved that thing :)
We did not stay here. I selected this in a price comparison list at $70 a night but when I.clicked to reserve it they added $30 more PER night in fees (before tax), which they called "resort fees" as if they were a resort. I called within minutes of clicking to book online and said I did not want to book at the higher price but they would not let me cancel due to price change and said it was my fault for using booking com. Booking said it was up to.the hotel. I finally had to cancel through bookings link where they said they would charge me $500 to.cancel. In fact, they charged me about $120 upon booking first then tried to charge $600 more upon cancellation.
The nearest bus stop is on Kuhio blvd a few minutes walk from the hotel - you can the bus to the airport, Pear Harbour, Ala Moana, China town. etc from there. The ride is always 2.50 $ - no change can be given by the driver so make sure you have small notes in your pocket. Remeber - the ticket is valid for around 3 hours so you can hop off if you like and take another bus then ( regardless which route as far it is going in the same direction ) without having to pay twice!
Over the entire stay, the room was cleaned on daily basis, the towels were also changed daily. The housekepping lady comes in the afternoon, around 3-4pm just that you know ;). The WiFi was not the fastest but still acceptable for internet browsing Etc. NO BUGS of any kind spotted at any time in or around the annex - which is an isue in some of the Waikiki hotels. They keep the property very clean I have to say.
The annex is an old, somewhat dodgy looking apartament building from ( I guess ) the 50s. At first it doesnt make a good impression, especially the lift which is old, very dirty and smelly. To access the building you need a hotel card for the lift so no strange individuals around - the entire building belongs to the hotel.
Holiday Surf Hotel is a US Lodging based in Honolulu, Hawaii. Holiday Surf Hotel is located at 2303 Ala Wai Boulevard, Honolulu, HI 96815, USA.
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