Terrible, horrible- do not use this 'agency'. I was given a car that has no functioning car horn, and when I called to let them know, offered to pay for two days instead of one week, 'no refunds' was response. Trunk safety latch doesn't work and discovered roach hotel under seat
Easy to find. Had a car available on last minute on a busy weekend. Desk person was nice. Over priced as car was really beat up and old. BUT it got us to where we were going.
Just 5 mins ago i was try to reserve a car for next week im flying in from Los Angeles ... i never ever did a review but this time i had too.... this lady was rude with a attitude bad customer service over the phone im shur it would be worst in person
Completely unreliable and then unhelpful once they had given our booking (for 8 people) to someone else. Would not recommend this company.
Exhaust leak into vehicle. Went around part of the island but came bank early. We are all sick to our stomach and have headaches. We had to have the windows down the whole trip. Cheek engine light on and the breaks were marginal at best. DO NOT RENT FROM THESE PEOPLE!!
Vip Car Rentals is a US Car Rental based in Honolulu, Hawaii. Vip Car Rentals is located at 2463 Kuhio Ave, Honolulu, HI 96815, USA.
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