Not sure whose fault it is, but the car reserved online was not available. Ended up paying extra.
Ridiculously OVER PRICED! They taxed on a bunch of additional fees without informing us, I ended up being wrongly charged $800 which I only noticed when I checked my bank statement and subsequently followed it up. Not to mention $160 a day is very pricey to begin with.
Most unfriendly car rental experience ever, that lady's attitude is just bad. So decided to head to Hertz and it was much better.
This kiosk gets very busy. I highly encourage those to make reservations in advance or get there early before 7am. That being said there was a mixup on my first rental but the problem was addressed nicely by Jason (manager) and staff. These guys made it right quickly and are top notch professionals. Highly recommend for those looking to rent because this was the first place in Waikiki to make a mistake right. Thanks
친절하고, 불편한 점을 금액으로 할인해줌
National Car Rental is a US Car Rental based in Honolulu, Hawaii. National Car Rental is located at 2005 Kalia Rd, Honolulu, HI 96815, USA.
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