So far im disappointed that the additonal service contract i got when i purchased my wrx new in arizona does not follow me outside the continental united states to hawai. So the first 4 free services i got are no longer valid and here i am paying for an oil change. Was quoted 210 for oil chane. Tire rotation and inspection of vehicle. I thought vehicle inspection was free with service. I mean isnt it in the dealers best interest to find something wrong that the warranty would cover? Their tech fixes it and the manufacturer reimburses the dealer. Free money. Im waiting to feel like im not an atm for the dealer. I opted for basic oil change. 70 dollars. My car only hold 4.5 quarts
From start to finish everything went smoothly this is my first new vehicle purchase, I was hesitant at first but Jarrod B. was what you want in a sales consultant, courteous, friendly, knowledgable and upfront. Upon arrival he greeted me right as I came to the front door, I asked for a certain type of vehicle with an MT, he pointed out what was available and what are coming to the dealer. I took a test drive and Jarrod made me feel comfortable also knew what he was talking about as for the trim style and features. Furthermore my overall experience is a ten out of ten because of the efficiency and excellent service and my sales guy Jarrod. The sales manager was also very pleasant and helped to get me a better deal, I was ecstatic to find out how helpful he was and the favor he'd given me.
Reasonably priced, great customer service, and didn't try to sell me anything else (add-ons or another car). Will continue to go here.
However i was not offered a free car wash. Ive never gotten service at any dealer of any brand and not been offered a free car either in house or offered a coupon for a local car wash.
Hate this place...never buying a Subaru again
We just purchased a used Forester at Servco and had wonderful service. We worked with Josh mostly. He was very knowledgeable and friendly. Answered all of our questions with ease. He was personable as well. Didn't shove anything down our throats and was very understanding of our needs and situation. Unfortunately we could finish our sale with him because he was having a baby (congratulations!) And we had to finish the sale with Jarrod. He was very nice as well and not pushy. If we are ever in the market for another Subaru while still on island, we will definitely come back!! Thanks guys!
Wanted to adjust my rating up 1 star due to the speediness of the service.
Servco Subaru is a US Car Dealer based in Honolulu, Hawaii. Servco Subaru is located at 2850 Pukoloa St #104, Honolulu, HI 96819, USA.
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