The things I bought last night @9:30ish were a 4 for $10 deal, and the lady at the register literally said to my face "oh, these are different, they're the 4 for 10 deal," which i obviously already knew. She then proceeded to charge me $15, the full price for each item. When I saw the price I said "That's a pretty big tax on a $10 purchase" and she looked at me like she was caught but didn't offer any explanation. I got back to my gate 5 min before boarding time, checked the receipt, and had to go all the way back so she could refund me and charge it correctly. Her attitude was extremely condescending and she knew she was caught, but tried to save her butt in front of all the other customers by trying to make me look like I exaggerated, because she was embarrassed. How dare she. I have never been so I'll treated by any sales clerk, and she needs to be beyond fired. She heard my phone call at the register that I was in a hurry to get to my gate for boarding and tried to take advantage of that. DONT SHOP HERE. They are completely dishonest. I'm not at all surprised by the other reviews.
Service was slow as several others have mentioned, but the lady was so friendly and you could tell felt really bad. I would recommend to management to have more than one individual at the register as this place was constantly busy.
When we go this duty free sales tell us that this duty free located inside airport is not tax exempt! Only the duty free located in Waikiki is real duty free. She said its Hawaiian state policy something. I don't know why they still called duty free
Service was slow, rude and the staff was condescending and unhelpful.
Purchased products for my wife. Akeme was very knowledgable and sweet. She knew the Dior line well. Prices were very fair. Can't beat the 4%sales tax. Recommend this store.
Dfs Honolulu International Airport is a US Department Store based in Honolulu, Hawaii. Dfs Honolulu International Airport is located at Honolulu International Airport (HNL), 300 Rodgers Blvd, Honolulu, HI 96819, USA.
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