Very dry food. Also poor customer service and expensive add-ons to already expensive food. I tipped the cashier when I paid, before starting to eat. Big mistake. I had forgotten to ask for sour cream, so I went back to the counter a couple bites in and asked for a little cup of sour cream on the side. The cashier said it would be 50 cents. Ridiculous. Not coming here again.
To many people just hanging out behind counter just cursing, rice was crunchy, they all just threw my lose burrito together, and I'm just gonna say they make burritos at Safeway, there's a Taco bell like 2 blocks away and Kono's burrito close by as well. If yall don't get better you will not survive ._.
Absolutely disgusting. And that hot Salsa is disgusting. 3.50 for a single Taco. Lol. Taco Bell is much better. 4.50 extra for a meal. Lol. It was absolutely disgusting. I got 3 burritos one small burrito n a meal for 24.xx go to your local taco bell instead n save big n much much better food.
I am from California and Chronic Tacos was a major part of my life. When I heard it was coming to Honolulu I was really excited because I could enjoy something that I ate at least twice a week back at home. The quality of Chronic Tacos is maintained throughout all franchises except for this new location. Here are a few major issues.
- The number of employees working makes it seem more like a party than a place of business.
- When the 8th person grabbed my burrito to wrap it (after I payed and had my drink in hand) looked like she had never made a burrito before in her life! She loosely wrapped it and parts of my burrito fell apart. After pretty much rolling the mess together she didn't even fully wrap the burrito in foil.
Unfortunately the quality and service is declining fast. When they first opened they rocked. Then new faces, turnover etc and it's not the same. Tonight... picked up a burrito and 2 tacos the kid slapped a scoop of chicken on my burrito and slid it to the side, before at least 2 scoops of chicken, then when the other guy went to wrap it one side was hanging open and the stuff was falling out he just used the tin foil to cover the side and use a piece 9f paper that was already ripped soggy from his attempt to wrap it. I was bummed. Big time. Just came back from a long surf, wanted Mexican and I got a mess. They get a second star because the food is good and the owner probably doesn't know. I hope it gets better.
- During the burrito making process my food touched the hands of 8 PEOPLE along the food line.
In conclusion I will not be returning here until they learn how to make a burrito.
Chronic Tacos is a US Restaurant based in Honolulu, Hawaii. Chronic Tacos is located at 888 Kapahulu Ave. D-1, Honolulu, HI 96816, USA.
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