My BF has TBI (traumatic brain injury) he woke up the day of his appt with a really bad headache. I spoke with Chelsea who said that we were unable to reschedule and would be marked as a NO SHOW. I explained to her the situation and asked if any possible to reschedule because I we cannot predict the night before if he will have a bad headache. She said she would speak with management and never called back. My BF called and they said we could come in late 15 to 30 min. We live in Kahalu'u and we're not able to make it at that time. Very poor customer service. I'm sure there could be some exceptions but they refused
The rehab staff are wonderful, kind and caring and the clinical care coordinator was efficient with excellent follow up.
I am staying here with my dad who recently had a stroke on the big island and I rode with my dad in the air ambulance from Big Island to Honolulu. I am clostraphobic so it was hard doing the flight over but nobody else was able to go with Dad... When we got to Queen’s Medical Center, I ended up having to go outside of the hospital every few hours to get fresh air and walk around. We stayed at Queen’s for a week and then we got transferred to Rehab Hospital of the Pacific. When I tried going to get a late dinner tonight from 7-11 right up the road from the Rehab Hospital, because We had a pretty intense day and past couple weeks and haven’t been eating right, I was told by a really big obese security guard who was sitting by the door playing on his cell phone and eating sunflower seeds, that if I wanna go outside then I have to stay out till morning because they lock the doors at 12am.... I don’t even know if it is legal to lockdown a hospital with patients and their families feeling like and being treated like prisoners while already going through traumatic life changing situations... I asked the staff who told me to ask security to let me in and out but he said he only opens the door for employees of the laboratory.... Unexceptable! To put it nicely... I am so upset and can’t sleep knowing that we could die or could be in great danger, if this building catches on fire because we are Locked In The Hospital like prisoners! This could easily be fixed by giving guests key cards to get in and out after hours or name tags or check id’s at the door... Security sitting down doing nothing but eating and taking up space... Starving Local Boy With Pounding Headache @ Rehab Hospital of the Pacific... Not Necessary & Cafeteria had gross looking food and only a few people came through the whole time I was down there eating breakfast which was also pretty pricey just for a small plate of bacon, eggs, and rice was about $10... I believe the nurses/staff members are over exerting my father by coming in the room so frequently and not timing their visits properly, they are almost constantly harassing him every time he falls asleep there is someone else waking him up and poking and sticking him so often that he ends up being exhausted due to lack of rest which is also a very important part of healing... 1 nurse says my dad can rest now and walks out of the room, and another 1-4 nurses come in and start doing things that the nurse before them should/could have done also... Too much Indians and not enough Chiefs to orchestrate the work flow and oversee what’s going on at all times, there should be a manager/competent individual on the floor 24 hours a day... I have much more to say but now I was just notified that we need to go back to Queen’s because my dad started an infection here, probably from the catheter that they were putting in every other day or from so many patients germs because they all go eat together on one big table.. I gotta go back to Queen’s now and I pray that my Dad will receive good care and get better soon so we can go home...
Lots of yelling and screaming and cops come! Then I want to leave after a total hip replacement! Doctor claims that I am being used as a scapegoat because after all this is kalihi and not the safest place on the island! The doctor makes me sign a paper while I have had so many pain medications from surgery! Wow! Trying to make me look like a loser by calling straub king st and have me look bad! Wow!!! Very shady people over here! I would never come back to this place! Ever!!!
They treated my quad son horribly, discharged home by MARYBELLE casemanager with less than 24 hours notice, with NO care in place and did not phone in medications to pharmacy, so 48 hours after discharge my son was in an ambulance and is now at Queen's hospital. I would say that this place is NOT where you want to send a loved one who is paralyzed.
Rehabilitation Hospital Of The Pacific is a US Physiotherapist based in Honolulu, Hawaii. Rehabilitation Hospital Of The Pacific is located at 226 N Kuakini St, Honolulu, HI 96817, USA.
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