I visited this establishment on 6/20/17 around 8pm. They were busy, but provided terribly poor service. They're severely under-staffed and seem confused about what they are doing; each employee gave conflicting directions to customers. This frustrated many of the more intoxicated and "bold" patrons resulting in pushing, shoving, yelling and insulting each other. There was no security at the restaurant and it was clear the employees were overwhelmed by the by the chaos and angry people.
We arrived at an off time (around 4 pm). We were seated and served right away. The food was good. Prices are reasonable for a resort restaurant.
Came here for lunch on a Saturday, very good experience! Coming from California, Round Table was one of my favorite pizza places. I found out there was one here and NEEDED to try it but didn't want to be disappointing, and I wasn't! Parmesan garlic bread twists were phenomenal omg. Split a small pizza, half western bbq chicken (my fav) and half pepperoni. Yes for this pizza!!! It was just as good as I remember! The only negative I have to say is that the pepperoni side had bbq sauce instead of red sauce but that could've been our fault for not specifying when we ordered.
Stopped by while visiting Oahu for a week at Hilton. It definitely made the kids very happy. Wife wasn't since she wanted some local sushi. It tasted as good as fresh pizza could taste. The wait was however fairly long. I guess that is expected with thousands of tourists in the hilton village.
Their food was very good, especially the sausage, and the pizza was perfectly cooked. But unfortunately, they don't offer delivery to your hotel room and it's just not worth the fight (quite literally).
“Your call is important to us” - that’s what these guys always say...well, it seems some of the staff do not know much about this, do not know much about customer service or they just do not care...the other option is that they have no idea how to run a restaurant during peak hrs...very disappointed about their customer service, they have lots to learn about what this is and how to appreciate your customers...this review will not only go in social media but also, directly to Hilton Group as it is affecting THEIR customers too.
Come on people, it's a pizza place! It's not that hard. The employees made things more confusing and chaotic, which only made the patrons react the same way.
Round Table Pizza is a US Meal Takeaway based in Honolulu, Hawaii. Round Table Pizza is located at 2005 Kalia Rd, Honolulu, HI 96815, USA.
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