Again, with my compliments and appreciation!
I came here only for the Allen Edmonds shoes - did not disappoint. Not only was the customer service on point, he made sure my shoes fitted perfectly. Walked out with 2 pairs and $800 down. Loved it! The rest of the store was clean, tidy and plenty of luxury brands for the gentleman and lady.
I called the store on 14 November to attempt to coordinate delivery of some birthday items for my mom, who was vacationing in Waikiki with my dad, at the time. Alexis was fabulous! She gave me item numbers of possible gifts in stock to view online after I gave her just a little detail about my intentions. She not only helped me select a lovely sun hat and cashmere wrap, but she gift wrapped AND delivered the items to the hotel where my parents were staying, after her shift that same day! Her actions were so very far and above the expectations and requirements of her job. But definitely in line with the exceptional customer service I have always received from Nordstrom. I am a lifelong Nordstrom shopper (even having items shipped to my new home in Switzerland). Alexis solidified my admiration for and loyalty to Nordstrom.
I had an amazing experience. I was looking for a dress for my sisters birthday I felt awkward being in the dress dept until Tiffany approached with me a friendly hello and she made me feel welcomed. What made it a great experience was that she genuinely wanted to help me. She gave me recommendations and was so friendly that I did end up buying a dress. The great thing is my sister loved it! Thank you Tiffany for making my experience wonderful and easy.
Please allow me to offer my sincerest thanks, appreciation and compliments to a member of the staff, “Alexis”, who I believe is the Assistant Manager of the Accessories department.
A big thanks to her. I often wear my blazer to work now. It is the most comfortable one I own.
I must convey my sincerest gratitude to Alexis for her assistance and coordination efforts. Thank you to the management for giving employees such great support and allowing them to facilitate exceptional service.
3 great place to visit. Has a little bit of everything. A wonderful coffee Place. A nice little restaurant on the top. A little bar in between.
One of the clerks here was super nice. She went all over the women’s apparel floor to help me find a blazer I could wear for my job interview, even outside of her specific department. She really went out of her way to make me feel special, beautiful and confident. When the cash register wouldn’t print my receipt, she even stayed past her shift to request a receipt from the manager.
I’m sure I didn’t look like I belonged in Nordstrom that day, but I got the best customer service anyway! Thanks!
Nordstrom Ala Moana is a US Clothing Store based in Honolulu, Hawaii. Nordstrom Ala Moana is located at 1450 Ala Moana Blvd #2950, Honolulu, HI 96814, USA.
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