I'm writing this as I'm watching two staff members point and laugh uncontrollably to a woman as she asks her husband if she looks pretty. Good job jerks. (P.S she looked very pretty.) Store itself is good for products, staff was good except for those at the dressing rooms
My sister with her kids and myself went to this store last Sunday. I encountered the most rude manager named Colin. I can't believe this company hires these kind of people with zero customer service. i strongly suggest to have the administration scrutinize their hiring process and maybe provide them thorough training/seminar on how to treat their customers in a respectful way. This person treated me like an animal. I am speaking on behalf of all costumers. I don't want this to happen to anyone else. To the administration, please do something about this. thank you!
doesn't feel like the store belongs here, but good luck to them
Extremely rude customer service. Completely ruined my Hawaii shopping experience. Only two registers were open having multiple staff sitting around talking when there was a massive line of customers needing to be served. Lady who served us made me want to punch her in the face, i've never been treated so badly at a store. It's a shame because forever 21 is a good store with good clothing and accessories, but with the rude service there i will not be going back.
The cashier KERRIE told me she was signing me up for a loyalty rewards membership but what she actually did was sign me up for a damn credit card!!! She fraudgently opened a credit account without my approval!!
Forever 21 is a US Clothing Store based in Honolulu, Hawaii. Forever 21 is located at 2301 Kalakaua Ave #209, Honolulu, HI 96815, USA.
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