Disappointing at the price. Service was cheerful but lackadaisical - we sat for 20 minutes looking at empty plates after finishing our starter, but were interrupted four times in five minutes during the main to be asked if the food was OK. Getting and paying the bill was also an exercise in persistence and patience. Food was patchy: starters and sides were overly large, poorly seasoned, and rather cold and dull. Main was reasonable, although "500 degree plates" gimmickry was a little tiresome. Expect more polish and consistency both in food and service at this price point.
I'm Korean. The name is KYEONGSANG AN. We had dinner here on our honeymoon on October 21, 2017. I traveled without knowing that I lost my brown little bag. I knew I had lost my bag at 10 am the next day. There were two passports and $1,700 in the bag. I decided to report to the police and wait.
Clean and classy location. Bread pudding dessert is exceptional. Crab cake appetizer was fishy and not cooked enough - order well done if you're going to try.
However, on the following day, I rented a car and went to the Korean Consulate General to make a temporary passport. The restaurant staff, Mr. TERRY VANNASING says he brought a bag to the consulate this morning. My passport and money were still there. Thanks to him, I was able to have a happy honeymoon. I really appreciate him for this position. I would like to come back to Hawaii again. Thank you again.~^^
I have been going to Ruth Chris for years and have always had an excellent meal. This time however in Waikiki was quite disappointing. The restaurant is overcrowded with tourist so this might play a factor however you should serve only the number of customers you can while still providing quality food. My steak felt like a piece of rubber. The plate notoriously known to be searing hot was barely warm. My steak felt like it sat around. The crab on top of the steak tasted like it had been sitting in the bilge compartment of my boat for a few weeks. The macaroni lobster was the only thing that was tasty except it was cold.
Worst Customer service every experienced. Was told to arrive at 9:45pm and the kitchen closes at 10pm. The person taking reservation should give the customer and option as well as let the customer know. Which wasn't done! Once we arrived we were told we can't be seated. Why would you schedule an reservation at 9:45pm. Place doesn't care for there customer. Staff and manager didn't even care. Don't go. Could only imagine to service and food at this place.
Ruth S Chris Steak House is a US Bar based in Honolulu, Hawaii. Ruth S Chris Steak House is located at 226 Lewers St, Honolulu, HI 96815, USA.
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