The girls are very gracious & the teachers are GREAT. They oversee everything.. Can't beat the price.. but I have been trying ALL morning, trying to make appointment, left several messages to call me back, but nobody has. They don't answer the phone. I would love to be able to get through as I know they book up quickly, but when you can't get thru... Sigh!
1. We talked about cutting split and dry ends which we agreed to 1-2 inches tops. It was even confirmed by one of the teachers. She ended up cutting more than 3-4 inches even though I checked in with her of how much she cuts off.
On the other hand - haircut is done great, no complaining about that (the issue is length) But students need to listen to their customers.
2. Also simple haircut took her 3 hours! Which was really irritating at some point. I understand its a school and such, but seriously 3 hours for a simple split ends cut?
Went in first time with a little doubt, but I came out feeling like a champ! Best experience I had. Service was awesome, people was nice and I already made my next appointment in 3 weeks. Mahalo gang! See u guys in 3 weeks!
This was definitely the worst experience I have had getting a haircut done by a student.
Overall experience: will NOT go back.
Will NEVER return here!! They refused service to me because I had my kids with me!! No babysitter, just trying to get my nails done before i went on vacation!! Never had I been refused a manicure or pedicure cause I have kids!! Bought a Groupon voucher and it didn't say no kids allowed!! Go to hell Paul Mitchell School for discriminating against mothers!!
Derik is a total creep. He made inappropriate comments, gave a hug instead of a handshake without even asking, and was flirting in a VERY invasive and uncomfortable way throughout the haircut, asking very intimate personal questions. It was completely inappropriate and scary, an awful experience.
Paul Mitchell The School Honolulu is a US Hair Care Studio based in Honolulu, Hawaii. Paul Mitchell The School Honolulu is located at 1123 11th Ave #102, Honolulu, HI 96816, USA.
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