Keith Fujikawa was our tour guide...he is extremely knowledgeable and affable. He set us up with great guides at all of the locations we went to at Pearl Harbor and Ford Island. Gary and I had an extraordinary day thanks to Keith and the Discover Hawaii team! I would highly recommend using Discover Hawaii, and especially Keith!
In September wife and I spent some time in Hawaii on our return from the mainland US. By pure chance we booked a full day Circle Island Tour through the hotel with Discover Hawaii Tours. It was one of the best experiences of our whole holiday. Our tour guide/driver was Keith Fujikawa and he was most helpful, friendly, had immense knowledge of the island and the places we visited and went out of his way to make our experience a pleasurable one. I can only commend Discover Hawaii Tours and especially Keith to visitors of the island.
Discover Hawaii Tours is a scam!!!! They operate under several website addresses. They charge you for services when they are not rendered. Just plan your vacation yourself and don't get sucked in! Make sure that you are at an official government website (.gov) when purchasing tickets to something like Pearl Harbor. Their site makes you think that you need to buy tickets in advance in order to go to Pearl Harbor and that it's always sold out. Wrong!!! The tickets are FREE! I didn't know that. They charged me $98 for tickets to something that is absolutely free to the public! They said that entry was guaranteed and that is what I was paying for. You can get in any day of the week as long as you get there early. When I learned this about 6 hours of buying my tickets online, they refused a refund!!!! No service provided. The purchase was made online in the middle of the night. I called them first thing in the morning and they said "sorry, we can't help you. you should have researched more and we have a no-refund policy if not 48 hours in advance." IT'S A SCAM!!!!!
I recently visited Oahu with my boyfriend (for both of our first times) and fell in love! On our 3rd day we enjoyed the Circle Island Tour + Pearl Harbor by "Discover Hawaii Tours". Our guide's name was Kona a native to the island and an AMAZING tour guide! He took us ALL over the island and was able to give us so many interesting facts about local places and the people! He was very funny and seemed to really enjoy his job which is always a plus! We were both so impressed with him I'm not only writing this review for him but also contacting corporate to let them know of our wonderful experience :). He truly made this an excellent experience for all of us on the bus that morning! Thank you Discover Hawaii Tours for a truly fantastic new experience!
Was in Hawaii for a week on October 2017. Went on 4 tours. The one with Discover Hawaii was by far the worst. Complete waste of money. Upon arrival at airport they would not let us use the restroom. We skipped the first stop, arrived at second stop 1/2 an hour early. Lunch was a hot dog. No drink. Just a hot dog. And the guided tour was their guy pointing to a walkway. "Walk there and meet back here in 2 hours". Complete waste of time. Wrote to company on 10/18. It's now 10/31 and have not heard back. Very poor customer service. Not as advertised. I do not recommend.
Discover Hawaii Tours is a US Travel Agency based in Honolulu, Hawaii. Discover Hawaii Tours is located at 955 Waimanu St, Honolulu, HI 96814, USA.
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