From the beginning working with the online booking to having a Rep call me direct was beyond impressive this day and age. Knowledgeable, flexible and courteous!!!! When we loaded the pod, the team at the shipping yard (which was very tidy and organized) offered assistance several times ;) then when the pod made it to California..... that team hit the mark! Courteous, they don't leave you on hold for ages, kept us informed and were very flexible!!!! Howie is clearly running a fabulous team that enjoys their job and helping others! 10 stars!!!!! Thank you unpack for your fantastic old fashioned customer service!!!!
My cubicle was picked up on June 12th in Sacramento, was at the dock in Southern California 2 days later, and then sat there for 9 days. I was given estimated delivery date of June 26-28 once the item arrived in Southern California, but now am told it should be on the ship tomorrow with arrival 8-10 days later (meaning July 6th).
Received outstanding service and support from the ABF/U-Pack team. I had a complicated time trying to move from Oahu, HI- Missouri and most of the moving companies i contacted were little to no help or 2 weeks after U-Pack already helped me out are contacting me if I still need to move. I talked with multiple people on the phone and can't express how much it impressed me that they cared about my specific situation and did everything they could to work with me. I will recommend U-pack for any of my friends that need help moving.
I've used U-Pack twice (Las Vegas to Hawaii and Hawaii to Las Vegas) and each time both U-Pack and ABF provided excellent service and support along the way. I called about 10 times during my last move because of various reasons, I even called to cancel my move and U-Pack worked with me to accommodate my needs. U-Pack makes moving smooth and painless and you can't ask for more during a move.
U Pack is a US Moving Company based in Honolulu, Hawaii. U Pack is located at 2282 Hoonee Pl, Honolulu, HI 96819, USA.
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