Location floods when there is a high tide (3xweek), employs won't give you a ride across the street. Female employe splash me on her way to drop the truck I rented. Another worker drive around in circle picking up and dropping off but wouldn't give me a ride across the street
Had a hitch put on my CRV, was done quickly and professionally. I recommend these guys for a hitch job. Usually have a lot of the main models in stock. That or a truck rental too.
So I'm a paying storage customer and I've had such a bad experience with this storage facility. Not necessarily Uhaul storages around the world, but this one in particular. First of all I got a quote for a unit and was given a great rate. Come to the storage after 7pm and was locked out because the representative never told me there was an extra charge for after hours access. Again, I was told 24 hour access when I signed up, but here I am with a full truck load and not able to access my storage. Second, I forget my access card at home and ask to be let in and they said they would have to charge me to let me into my own storage that I pay for. Poor customer service. Maybe it's a Hawaii thing. But I felt I needed to write this review.
Long lines, slow service, even with reservations, only 1 good customer service staff.. be careful where you park, streets flood frequently in this area and you may come back here and find your vehicle sitting in a lake. Overpriced.be sure to double check the gas, milage, and vehicle conditions on checkout and return. Have had issues with all of these things on several occasions. Avoid weekend use as this is usually the slowest service periods
This place is ideal if you are more interested in cost than quality. Unfortunately I have had more of a negative experience than a positive one with this business. Some are minor, i.e. bathrooms, to a cpl of major ones, like their facility being flooded a cpl of times.
U Haul Moving Storage Of Honolulu is a US Moving Company based in Honolulu, Hawaii. U Haul Moving Storage Of Honolulu is located at 2722 Kilihau St, Honolulu, HI 96819, USA.
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