Went to Hawaii Family Dental for a first time appointment today. The office looks clean and all the staff are friendly and professional. After some x-rays, I finally got to meet the dentist “Dr. Alexander Hall”. He has vey very poor bedside manners. Very cold. Gets really annoyed when I ask him about the condition of my teeth. Doesn’t want to explain the dental procedure he recommended for me. When I told him I’m a little scare of the procedure, he change his recommendations 180 and referred me to another dentist and quickly left. This is all in less than 5 mins of interaction. His short temper, uncaring attitude, lack of willingness to explain procedures he recommended, and willingness to quickly abandon patients, makes me question what’s his motive for becoming a health care professional. Are patients really just dollar signs for him? Or did he simply skipped out on the bedside manner part of his education? Whatever the case I highly recommend to avoid him if u go to this clinic.
I had to wait an entire year to get my teeth cleaned.
Very impressed! I was quite nervous to have a wisdom tooth extracted last week, but I felt more a ease after Dr. Abraham explained what was about to happen and gave me the info I needed. Dr. Abraham must be very skilled because the procedure was surprisingly quick. He and his staff were very attentive and friendly, and overall I am very happy with my entire experience at Hawaii Family Dental.
The cleaning I had to have was longer and more expensive than usual... perhaps because I had to wait an entire year (I would have gone elsewhere, but this is the only place covered by my insurance).
It was very difficult to make an appointment. I had to cancel because of a family funeral and was told I had to wait a full year to get in. A few months later I received an email from the office, announcing a new dentist on their team, located downtown. I immediately called for an appointment and was told the deal wasn't closed with the new dentist, so I couldn't make that appointment - no more info given.
The good news is that the hygienist, Joe, introduced himself, gave me thorough information, answered all of my questions and was pleasant and conscious of my comfort throughout the procedure.
Waited over an hour-and-a-half with my daughter to see the dentist for a check-up post wisdom teeth removal. Arrived at 8:55 a.m. for a 9:00 a.m. appointment. At 9:45 a.m. I asked the front desk how much longer we needed to wait. The woman at the front desk said, "Oh, it will be just a few more minutes. Have a seat and we'll call you." At 10:10 a.m., I asked the front desk again how long the wait will be, and this time someone from the back office said "they" were cleaning the room, that it would just be a "few minutes." At 10:35 a.m., we were finally asked to come in to the back office to see the dentist who was in to check up on the stitches for less than 3 minutes. Good grief! If you are a busy person, avoid coming to this dental office. You may be the next person to endure waiting nearly two hours and being lied to about when you'll actually go inside to see the dentist.
Joe is an amazing hygienist - request him.
I've been going here for 3 years and this is how it has always been, except for the very pleasant addition of Joe. There are a lot of nice people employed here, but the system itself doesn't work. It feels like a dental factory instead of a place to get dental care.
I had a great experience with my new dental hygienist, his name is Joe. He was very thorough and his hands were so light. Very pleasing personality and very knowledgeable with his profession that I thought he was on training as a dentist. I had requested him to be my dental hygienist and recommended to my husband to see him the next dental cleaning appointment. Thank you Joe for your great service. Peace, love and more blessings to you and your loved ones this Christmas and all throughout the New Year.
During my visit I was told twice to sign an electronic pad with no explanation of what I was signing until I asked. The dentist didn't introduce herself or even identify herself as the dentist. She was sitting behind my exam chair, so I couldn't comfortably look at her and I had to ask who she was. I felt like a piece of paper shuffled from one desk to another.
Hawaii Family Dental is a US Dentist based in Honolulu, Hawaii. Hawaii Family Dental is located at 500 Ala Moana Blvd Ste 7-300, Honolulu, HI 96813, USA.
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